Airtel Black Bpo Inbound Customer C...

Looking for an Airtel Black Bpo Inbound Customer C... role in Sector 18 - Gurgaon, Delhi? Airtel Black is hiring now. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Keep Meticulous, Real-Time Records Of All Customer Interactions, Complaints, Feedback, And Solutions In Our Salesforce Crm System. Track Open Tickets To Guarantee They Are Fully Resolved And That The Customer Is Satisfied With The Outcome. Languages : Kannada, English

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Kannada
• Good English
• Freshers can apply
• Languages: Kannada, English
• Someone calm under pressure and polite

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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