Airtel Black Inbound Bpo Customer S...

A new Airtel Black Inbound Bpo Customer S... role is open at Airtel Black, Sector 18 - Gurgaon, Delhi. Salary is up to ₹29,000/month. There are 30 open positions.

Employer’s description

Isten And Respond To Customers' Questions. Customer Service Representatives Work With Customers To Resolve Complaints, Process Orders, And Provide Information About An Organization'S Products And Services. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Salary: ₹18,000 – ₹29,000 per month, based on skills and experience.

Job details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Airtel Black today.