Airtel Black Inbound Outbound Bpo C...

Looking for an Airtel Black Inbound Outbound Bpo C... role in Sector 18 - Gurgaon, Delhi? Airtel Black is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹26,000/month.

Note from the employer

Responsible For Providing Assistance, Information, And Support To Customers Regarding Products Or Services. Their Duties Include Answering Inquiries, Resolving Issues, And Ensuring Customer Satisfaction Through Effective Communication And Problem-Solving.

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, Typing speed, CRM tools
• Good English
• Freshers can apply

Salary and benefits

Salary: ₹20,000 – ₹26,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Airtel Black.