Airtel Black Inbound Outbound Bpo C...

Airtel Black is looking for an Airtel Black Inbound Outbound Bpo C... to join its team in Sector 18 - Gurgaon, Delhi. Great for first-time job seekers. The pay goes up to ₹30,000/month. There are 30 open positions.

Employer’s description

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A customer-first, calm under pressure attitude

What you get

Compensation: ₹21,000 – ₹30,000 per month.

Day-to-day work

As an Airtel Black Inbound Outbound Bpo C..., your work will include:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Airtel Black.