Airtel Black Inbound Outbound Bpo C...

Start your next role as an Airtel Black Inbound Outbound Bpo C... with Airtel Black in Sector 18 - Gurgaon, Delhi. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

Note from the employer

Inbound & Outbound Handling: Answer Phone Calls, Respond To Emails, Manage Live Chats, And Address Social Media Queries In A Timely Manner. Active Listening & Empathy: Comprehend Underlying Customer Pain Points, Remain Calm Under Pressure, And De-Escalate Frustrated Clients. Information Provision: Accurately Explain Product Features, Pricing,. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English
• Someone customer-first and polite

Quick facts

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Airtel Black. It takes less than a minute.