Airtel Black Inbound Outbound Bpo C...

Airtel Black wants to bring on an Airtel Black Inbound Outbound Bpo C... for its Sector 18 - Gurgaon, Delhi team. There are 30 open positions. Freshers can apply. You can earn up to ₹30,000/month.

Employer’s description

Respond Promptly To Customer Inquiries Regarding Product Usage, Billing, Shipping, Or Account Management. Languages : Punjabi, Marathi, Hindi, Tamil, Gujarati, Malayalam, Telugu, Bengali, Kannada, English

What you get

You will be paid ₹21,000 – ₹30,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Punjabi, Marathi, Hindi, Tamil, Gujarati, Malayalam, Telugu, Bengali, Kannada, English
• A patient, calm under pressure attitude

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Airtel Black today.