Airtel Black Inbound Outbound Bpo C...

Airtel Black has an opening for an Airtel Black Inbound Outbound Bpo C... based in Sector 18 - Gurgaon, Delhi. There are 25 open positions. Salary is up to ₹27,000/month. No experience? You can still apply.

In the employer’s words

Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. Type : Inbound, International | Languages : Telugu, Bengali, Kannada, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, English, Inbound, International, Kannada, Telugu
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: Telugu, Bengali, Kannada, English
• You are customer-first and patient

Compensation

You will be paid ₹20,000 – ₹27,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Airtel Black.