Airtel Black Inbound Outbound Bpo C...

A new Airtel Black Inbound Outbound Bpo C... role is open at Airtel Black, Sector 127 - Noida, Delhi. The pay goes up to ₹24,000/month. 30 candidates will be hired for this role.

Note from the employer

Answering Phone Calls, Live Chat Messages Or Emails, Finding Solutions To Problems For Customers And Maintaining Expert Knowledge About A Company'S Offerings.

Day-to-day work

As an Airtel Black Inbound Outbound Bpo C..., your work will include:

• You will resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹16,000 – ₹24,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Complaint handling, CRM tools, Verbal communication, Typing speed
• Good English
• Freshers can apply
• You are customer-first and polite

Job at a glance

• Work location: Sector 127 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with Airtel Black.