Airtel Black Inbound Outbound Bpo C...

Join Airtel Black as an Airtel Black Inbound Outbound Bpo C... in Sector 18 - Gurgaon, Delhi. The team is filling 30 vacancies. You can earn up to ₹30,000/month.

Note from the employer

Identify, Investigate, And Resolve Customer Complaints Effectively By Determining The Cause Of The Problem And Selecting The Best Solution., Manage Large Volumes Of Incoming Customer Calls, Emails, Or Chats, And Make Follow-Up Calls When Necessary. Languages : Malayalam, Gujarati, Telugu, Bengali, Kannada, Marathi, English

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Telugu, Bengali, Kannada, Marathi, English
• You are customer-first and patient

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Airtel Black today.