Airtel Black Inbound Outbound Bpo C...

Airtel Black wants to bring on an Airtel Black Inbound Outbound Bpo C... for its Sector 18 - Gurgaon, Delhi team. You can earn up to ₹30,000/month. There are 30 open positions.

Note from the employer

Handling Customer Concerns And Complaints In A Timely Manner. Informing Customers Of Upcoming Promotions Or Deals. Establishing A Positive Rapport With All Clients And Customers In Person Or Via Phone. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, English

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, English

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30

Ready to start? Upload your resume and apply to Airtel Black today.