Airtel Broadband Customer Service C...

Airtel Broadband wants to bring on an Airtel Broadband Customer Service C... for its Sector 18 - Gurgaon, Delhi team. 25 candidates will be hired for this role. You can earn up to ₹27,500/month. No experience? You can still apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Malayalam, Kannada, English

Salary and benefits

The salary for this role is ₹19,000 – ₹27,500 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Kannada, Malayalam
• Good English
• Freshers can apply
• Languages: English, Malayalam, Kannada, English
• A polite, customer-first attitude

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 25
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Airtel Broadband. It takes less than a minute.