Airtel Broadband Inbound Bpo Custom...

A new Airtel Broadband Inbound Bpo Custom... role is open at Airtel Broadband, Sector 29 - Gurgaon, Delhi. No experience? You can still apply. The pay goes up to ₹25,000/month. There are 30 open positions.

Employer’s description

Communication Management: Respond Promptly To Customer Inquiries Via Phone, Email, Chat, Or Social Media.Issue Resolution: Handle Customer Complaints, Process Product Returns, And Troubleshoot Service Issues. Languages : English

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, patient attitude

Compensation

The salary for this role is ₹16,000 – ₹25,000 per month.

Position details

• Job location: Sector 29 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Airtel Broadband reviews applications regularly.