Airtel Broadband Inbound Outbound B...

Airtel Broadband is looking for an Airtel Broadband Inbound Outbound B... to join its team in Sector 20 - Gurgaon, Delhi. Freshers can apply. There are 30 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Responsible For Providing Assistance, Information, And Support To Customers Regarding Products Or Services. Their Duties Include Answering Inquiries, Resolving Issues, And Ensuring Customer Satisfaction Through Effective Communication And Problem-Solving. Languages : English, Hindi

What you get

You will be paid ₹18,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• You are patient and polite

Your responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Job details

• Work location: Sector 20 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Airtel Broadband reviews applications regularly.