Airtel Dth Customer Support Bpo Ass...

Start your next role as an Airtel Dth Customer Support Bpo Ass... with Airtel Dth in Sector 18 - Gurgaon, Delhi. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone polite and customer-first

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Airtel Dth today.