Airtel Gold Bpo Customer Service As...

A new Airtel Gold Bpo Customer Service As... role is open at Airtel Gold, Sector 30 - Gurgaon, Delhi. The team is filling 30 vacancies. The pay goes up to ₹28,000/month.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Tamil, Malayalam, Telugu, Bengali, Kannada, English

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Tamil, Malayalam, Telugu, Bengali, Kannada, English

Salary and benefits

You will be paid ₹20,000 – ₹28,000 per month.

What the job involves

As an Airtel Gold Bpo Customer Service As..., your work will include:

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Airtel Gold.