Airtel Gold Bpo Customer Support Ex...

Start your next role as an Airtel Gold Bpo Customer Support Ex... with Airtel Gold in Sector 128 - Noida, Delhi. Freshers can apply. 30 candidates will be hired for this role. You can earn up to ₹23,000/month.

Employer’s description

Handling Inquiries: Answer Inbound Calls, Live Chats, And Emails With A Clear, Polite Voice.Resolving Complaints: Troubleshoot Product Or Service Issues And Offer Quick, Fair Solutions. Type : International, Inbound, Outbound, Domestic

What you get

Compensation: ₹16,000 – ₹23,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic
• A calm under pressure, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Sector 128 - Noida, Delhi, Delhi
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Airtel Gold today.