Airtel Gold Customer Support Associ...

Airtel Gold is hiring an Airtel Gold Customer Support Associ... in Sector 30 - Gurgaon, Delhi. There are 30 open positions. The pay goes up to ₹27,000/month.

Employer’s description

Customer Service Executive - Handling Customer Calls. Maintain Relationship With The Customer Over The Call Chat & Email .

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Complaint handling, CRM tools, Hindi and English
• Good English
• Freshers can apply
• You are calm under pressure and polite

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

What you get

Compensation: ₹22,000 – ₹27,000 per month.

Job at a glance

• Job location: Sector 30 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Airtel Gold today.