Airtel Gold Customer Support Custom...

Looking for an Airtel Gold Customer Support Custom... role in Sector 20 - Gurgaon, Delhi? Airtel Gold is hiring now. The pay goes up to ₹28,000/month. Great for first-time job seekers. There are 30 open positions.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Gujarati, Malayalam, Tamil, Punjabi, Marathi, Hindi, Telugu, Bengali, Kannada, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Punjabi, Marathi, Hindi, Telugu, Bengali, Kannada, English

Compensation

The salary for this role is ₹18,000 – ₹28,000 per month.

Quick facts

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Airtel Gold.