Airtel Gold Customer Support Execut...

Join Airtel Gold as an Airtel Gold Customer Support Execut... in Sector 18 - Gurgaon, Delhi. Freshers can apply. There are 30 open positions. The pay goes up to ₹29,000/month.

Employer’s description

Answering Phone Calls, Live Chat Messages Or Emails, Finding Solutions To Problems For Customers And Maintaining Expert Knowledge About A Company'S Offerings. Languages : Malayalam, Tamil, Telugu, Bengali, Punjabi, Hindi, English

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Hindi, Malayalam, Punjabi, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Bengali, Punjabi, Hindi, English
• You are polite and patient

Salary

The salary for this role is ₹18,000 – ₹29,000 per month.

Job at a glance

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Airtel Gold. It takes less than a minute.