Airtel Gold Inbound Customer Suppor...

Airtel Gold wants to bring on an Airtel Gold Inbound Customer Suppor... for its Sector 25 - Gurgaon, Delhi team. The pay goes up to ₹27,000/month. The team is filling 30 vacancies.

Employer’s description

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Languages : Malayalam, Telugu, Tamil, Gujarati, Punjabi, Marathi, Bengali, Kannada, Hindi, English

What you will do

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Telugu, Tamil, Gujarati, Punjabi, Marathi, Bengali, Kannada, Hindi, English

Salary and benefits

Salary: ₹18,000 – ₹27,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 25 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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