Airtel Gold Inbound Outbound Bpo Cu...

Airtel Gold is looking for an Airtel Gold Inbound Outbound Bpo Cu... to join its team in Sector 127 - Noida, Delhi. The team is filling 20 vacancies. Great for first-time job seekers. The pay goes up to ₹22,000/month.

Note from the employer

Managing Communications, Resolving Complaints, And Ensuring High Satisfaction And Brand Loyalty Across Multiple Channels.

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Active listening, CRM tools, Verbal communication, Complaint handling
• Good English
• Freshers can apply
• A polite, customer-first attitude

Compensation

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

Position details

• Work location: Sector 127 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with Airtel Gold.