Airtel Gold Inbound Outbound Bpo Cu...

A new Airtel Gold Inbound Outbound Bpo Cu... role is open at Airtel Gold, Sector 127 - Noida, Delhi. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

In the employer’s words

Handling Inquiries: Answer Incoming Calls, Emails, And Live Chats With Clarity And Speed.Resolving Complaints: Fix Product Or Service Issues And Process Requests Or Refunds.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Active listening
• Good English
• Freshers can apply
• Someone customer-first and calm under pressure

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Sector 127 - Noida, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Airtel Gold.