Airtel Gold Inbound Outbound Bpo Cu...

Airtel Gold is hiring an Airtel Gold Inbound Outbound Bpo Cu... in Sector 17 - Gurgaon, Delhi. You can earn up to ₹28,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Tamil, Malayalam, Gujarati, Telugu, Bengali, Kannada, Marathi, English

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹18,000 – ₹28,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Tamil, Malayalam, Gujarati, Telugu, Bengali, Kannada, Marathi, English
• You are customer-first and patient

Quick facts

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Airtel Gold today.