Airtel Gold Inbound Outbound Bpo Cu...

Airtel Gold has an opening for an Airtel Gold Inbound Outbound Bpo Cu... based in Sector 28 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹28,000/month.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Telugu, Malayalam, Bengali, Hindi, Kannada, English

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹18,000 – ₹28,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Tamil, Telugu, Malayalam, Bengali, Hindi, Kannada, English
• Someone customer-first and calm under pressure

Position details

• Location: Sector 28 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Airtel Gold reviews applications regularly.