Airtel Customer Care , Customer Ser...

Airtel is looking for an Airtel Customer Care , Customer Ser... to join its team in Sector 21 - Gurgaon, Delhi. Salary is up to ₹15,000/month. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹14,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi
• No English required
• Freshers can apply
• Languages: Hindi
• A polite, patient attitude

Job details

• Location: Sector 21 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Airtel today.