Airtel Inbound Customer Care Execut...

Start your next role as an Airtel Inbound Customer Care Execut... with Airtel in Sector 13 - Gurgaon, Delhi. Salary is up to ₹14,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

Customer Se Bat Karni Hai Unki Query Solve Karni Hai.

Salary

The salary for this role is ₹11,000 – ₹14,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Active listening
• No English required
• Freshers can apply

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

Position details

• Location: Sector 13 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 30
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Airtel reviews applications regularly.