Airtel Inbound Customer Service Cus...

Join Airtel as an Airtel Inbound Customer Service Cus... in Sector 16 - Gurgaon, Delhi. Freshers can apply. The pay goes up to ₹15,000/month. The team is filling 30 vacancies.

Employer’s description

Hindi Telecalling Work.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: CRM tools, Typing speed, Hindi and English, Active listening
• No English required
• Freshers can apply

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Work location: Sector 16 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Airtel reviews applications regularly.