Airtel Inbound Outbound Customer Se...

Start your next role as an Airtel Inbound Outbound Customer Se... with Airtel in Sector 20 - Gurgaon, Delhi. Salary is up to ₹15,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• No English required
• Freshers can apply
• Languages: Hindi, English
• Someone polite and customer-first

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.

Compensation

Compensation: ₹14,000 – ₹15,000 per month.

Quick facts

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Airtel.