Airtel Voice & Non-Voice Call Cente...

Airtel wants to bring on an Airtel Voice & Non-Voice Call Cente... for its Sector 17 - Gurgaon, Delhi team. Salary is up to ₹20,000/month. Great for first-time job seekers. There are 30 open positions.

In the employer’s words

Handling Inbound Outbound Calls. Share Information With The Customer , Providing Support Over The Call Etc.

Pay and perks

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• A polite, patient attitude

Quick facts

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Work from office

Ready to start? Upload your resume and apply to Airtel today.