Telecaller

Looking for a Telecaller role in Sarita Vihar, Delhi? Airtel Wifi And Broadband is hiring now. You can earn up to ₹24,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Typing speed, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• Someone patient and customer-first

Salary and benefits

You will be paid ₹24,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Sarita Vihar, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Airtel Wifi And Broadband.