Customer Care Executive

Airvincible has an opening for a Customer Care Executive based in L I G Colony, Indore. You can earn up to ₹21,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Employer’s description

Respond To Customer Inquiries Via Phone, Email, Or Chatresolve Complaints And Ensure Timely Follow-Upmaintain Records Of Customer Interactionsprovide Product/Service Information Clearly And Effectively. Type : Inbound | Languages : English

Compensation

You will be paid ₹11,000 – ₹21,000 per month.

Day-to-day work

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone customer-first and polite

Job details

• Job location: L I G Colony, Indore, Madhya Pradesh
• Work mode: Work from office
• Shift: its a rotational shifts
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Airvincible reviews applications regularly.