Telecaller

Join Airvoice Financial Services as a Telecaller in Dwarka Mor, Delhi. Salary is up to ₹19,000/month. Freshers can apply. The team is filling 19 vacancies.

Employer’s description

Responsible For Managing Credit Card-Related Activities, Including Customer Acquisition, Application Processing, Account Management, Customer Service, And Ensuring Compliance With Organizational Policies And Banking Regulations. Type : Sales | Languages : English, Hindi

Pay and perks

Compensation: ₹11,000 – ₹19,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• You are patient and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Work location: Dwarka Mor, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 19
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Airvoice Financial Services reviews applications regularly.