Telecaller

Aishwaryam Gold wants to bring on a Telecaller for its West Mambalam, Chennai team. Freshers can apply. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and Complaint handling
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and customer-first

Job at a glance

• Work location: West Mambalam, Chennai, Tamil Nadu
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Aishwaryam Gold. It takes less than a minute.