Telecaller

AJ Call Drivers & Travels is looking for a Telecaller to join its team in Avadi, Chennai. Great for first-time job seekers. You can earn up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹8,000 – ₹10,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Active listening, Hindi and English and CRM tools
• Female Only
• No English required
• Freshers can apply
• You are customer-first and polite

Job details

• Work location: Avadi, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to AJ Call Drivers & Travels today.