Ecommerce Account Manager

Ajaib Enterprises Llp wants to bring on an Ecommerce Account Manager for its Bawana, Delhi team. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Seeking A Detail-Oriented And Results-Driven E-Commerce Account Manager To Oversee And Manage Online Marketplace Accounts, Specifically Amazon And Flipkart. The Ideal Candidate Will Be Responsible For Optimizing Product Listings, Managing Inventory, Driving Sales Growth, And Ensuring A Seamless Customer Experience Across Platforms. More Than 2 Years Experience Compulsory. | Advanced Excel | Skills Needed : Email

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Advanced Excel, Email
• Good English
• More Than 2 Years Experience Compulsory.
• Advanced Excel
• Skills Needed: Email

Day-to-day work

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Bawana, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Ajaib Enterprises Llp reviews applications regularly.