Telecalling Executive

Ajasys Tech is looking for a Telecalling Executive to join its team in Amroli, Surat. You can earn up to ₹20,000/month. There are 3 open positions.

Employer’s description

Responsible For Calling Customers Using A Crm System To Provide Information, Follow Up On Inquiries, And Maintain Customer Relationships. They Also Update Customer Details, Record Call Outcomes, And Help Generate Leads Or Support Sales Activities. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Gujarati, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Gujarati, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Gujarati, Hindi, English
• Someone calm under pressure and polite

Quick facts

• Work location: Amroli, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Ajasys Tech.