Telecalling Executive

Ajasys Tech - It Company is looking for a Telecalling Executive to join its team in Amroli, Surat. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Telecaller Executive Is Responsible For Calling Customers Using A Crm System To Provide Information, Follow Up On Inquiries, And Maintain Customer Relationships. They Also Update Customer Details, Record Call Outcomes, And Help Generate Leads Or Support Sales Activities. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : Hindi

What the job involves

As a Telecalling Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What you get

You will be paid ₹12,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: Hindi
• Someone calm under pressure and patient

Job details

• Job location: Amroli, Surat, Gujarat
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Ajasys Tech - It Company reviews applications regularly.