Telecalling Executive

Ajasys Technologies - IT Company has an opening for a Telecalling Executive based in Amroli, Surat. Salary is up to ₹18,000/month. There are 2 open positions.

Note from the employer

Crm Telecaller Executive Is Responsible For Calling Customers Using A Crm System To Provide Information, Follow Up On Inquiries, And Maintain Customer Relationships. They Also Update Customer Details, Record Call Outcomes, And Help Generate Leads Or Support Sales Activities. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi
• A patient, calm under pressure attitude

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Job details

• Work location: Amroli, Surat, Gujarat
• Work type: On-site
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ajasys Technologies - IT Company.