Collection/Recovery

Join Ajith Surendran (Tic Innovations) as a Collection/Recovery in Singasandra, Bengaluru. 20 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

The Collection & Recovery Executive Is Responsible For Following Up With Customers For Overdue Payments, Recovering Outstanding Dues, Maintaining Customer Records, And Ensuring Collections Are Completed According To Company Policies. Type : Outbound, Sales, Domestic, Inbound | Languages : Telugu, Kannada

Salary

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

As a Collection/Recovery, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, Inbound, Kannada, Outbound, Sales and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound
• Languages: Telugu, Kannada
• A patient, calm under pressure attitude

Job at a glance

• Job location: Singasandra, Bengaluru, Karnataka
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ajith Surendran (Tic Innovations).