International Voice Process Agent

A new International Voice Process Agent role is open at Ak Aureum Recruitment And Hr Solutions, Civil Lines - Gurgaon, Delhi. 30 candidates will be hired for this role. You can earn up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory.

What you will do

As an International Voice Process Agent, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹20,000 – ₹35,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Verbal communication, CRM tools, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.

Job details

• Job location: Civil Lines - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ak Aureum Recruitment And Hr Solutions.