Senior Telecalling Officer

A new Senior Telecalling Officer role is open at Ak Motors, Prince Anwar Shah Road, Kolkata. The pay goes up to ₹20,000/month. There are 20 open positions.

Employer’s description

Mnc Bank, Dsa , Need Experience Telecaller To Sell Used Car Loan Over The Phone. Fixed Salary + Inc+ Yearly Bonus. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, Bengali

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹12,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Bengali, Hindi, Sales
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, Bengali

Position details

• Work location: Prince Anwar Shah Road, Kolkata, West Bengal
• Work type: Office-based
• Employment type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 11.00 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ak Motors.