Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Akademia, Dabgram, Siliguri. There are 5 open positions. Salary is up to ₹12,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Tele Counseling Candidates And Encouraging Walkins And Sales. Type : Outbound, Domestic, Sales | Marketing | Languages : English, Hindi, Bengali

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Marketing
• Languages: English, Hindi, Bengali
• A customer-first, patient attitude

Salary and benefits

You will be paid ₹9,000 – ₹12,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Job details

• Work location: Dabgram, Siliguri, West Bengal
• Vacancies: 5
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Timings: 10:00 am - 7:00 pm | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Akademia today.