Telecaller

Akash Institute has an opening for a Telecaller based in Shivaji Nagar, Jhansi. The pay goes up to ₹12,500/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹12,500 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Quick facts

• Job location: Shivaji Nagar, Jhansi, Uttar Pradesh
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Akash Institute.