Telecaller

Akiez Healthcare is looking for a Telecaller to join its team in Sunderpur, Varanasi. There are 2 open positions. Salary is up to ₹10,000/month.

Employer’s description

Required Candidate For Telecaller Executive For Lead Generation And Payments. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: Hindi
• A calm under pressure, customer-first attitude

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹7,000 – ₹10,000 per month.

Job at a glance

• Job location: Sunderpur, Varanasi, Uttar Pradesh
• Interview: 11:00 AM - 1:00 PM | Monday to Tuesday
• Employment type: Full time
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Akiez Healthcare.