Team Leader (Tl) & Aro

Looking for a Team Leader (Tl) & Aro role in New Ashok Nagar, Delhi? Akiko Global Services Limited is hiring now. You can earn up to ₹30,000/month. The team is filling 3 vacancies.

Employer’s description

Contact Potential Customers And Explain Available Loan Products And Services. Generate Leads, Follow Up With Interested Customers, And Convert Leads Into Business. Understand Customer Requirements And Provide Suitable Information About Loan Products. Maintain Professional Communication With Customers And Resolve Their Basic Queries. Languages : Hindi, English

Salary and benefits

Salary: ₹14,000 – ₹30,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: New Ashok Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 3
• Work type: Office-based
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Akiko Global Services Limited today.