Telecaller

Akoda Fincorp wants to bring on a Telecaller for its Sama, Vadodara team. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Active listening
• Female Only
• No English required
• Freshers can apply
• A customer-first, polite attitude

Your responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Work location: Sama, Vadodara, Gujarat
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Akoda Fincorp.