Telecalling Executive

Aksh Enterprises is hiring a Telecalling Executive in Mall Road, Kanpur. Great for first-time job seekers. You can earn up to ₹10,000/month. The team is filling 4 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi

Salary and benefits

The salary for this role is ₹5,000 – ₹10,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Mall Road, Kanpur, Uttar Pradesh
• Employment type: Full time
• Openings: 4
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Aksh Enterprises today.