Telecaller

Akshara Educational Consultency is hiring a Telecaller in Ameerpet, Hyderabad. 30 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Promotions For Broad Education. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Telugu | Preferred Experience In : Real Estate

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Inbound, Outbound, Real Estate, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Telugu
• Preferred Experience In: Real Estate
• Someone customer-first and patient

Salary and benefits

The salary for this role is ₹15,500 – ₹20,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Ameerpet, Hyderabad, Telangana
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Akshara Educational Consultency.