Telecaller

Akshara Nutrition Center is looking for a Telecaller to join its team in Vizianagaram, Visakhapatnam. 2 candidates will be hired for this role. The pay goes up to ₹8,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹8,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, CRM tools, Active listening and Complaint handling
• Female Only
• Basic English
• Freshers can apply

Position details

• Location: Vizianagaram, Visakhapatnam, Andhra Pradesh
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Akshara Nutrition Center.