Telecaller

Al - Arfa Travel Zone is looking for a Telecaller to join its team in Kalaburagi, Kalaburagi. Salary is up to ₹8,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹6,000 – ₹8,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, CRM tools and Active listening
• Basic English
• Freshers can apply

Job details

• Location: Kalaburagi, Kalaburagi, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Al - Arfa Travel Zone.